Customer Success Story: Lady Pipa
Welcome to a new success story, where we show you how Etendo has transformed the management of companies in various industries.
On this occasion, we delve into the world of fashion with Lady Pipa, a Spanish company known for its exclusive garments for guests and brides.
Today we interviewed Lidia, from the accounting area, who told us first-hand how the integration process with Etendo went.
Could you briefly describe what your company does?
Lady Pipa is a fashion company dedicated to the manufacture of garments in Spain for guests and brides, as well as subsequent marketing along with accessories, offering its products through its website and its two stores open to the public.
What is the size of your company in terms of annual turnover?
“Around €8 million.”
How many employees does your organization currently have?
“Currently, Lady Pipa is composed of 21 workers.”
What was the main challenge or pain you experienced before implementing Etendo?
“The organization of billing and financial account control.”
What are the main features of Etendo that you use on a daily basis?
“Posting of invoices, both customer and supplier, and use of the financial account, as well as functionalities that allow us to obtain data and documents for the filing of the corresponding taxes and compliance with the provision of information from the relevant tax authorities.”
How was the process of implementing Etendo in your company?
“It was a complex process, as there are different casuistries that have to be taken into account due to the operation of our company and that require developments that are greater than expected on many occasions.”
How would you describe your team’s adaptation to the new platform?
“The implementation has been positive, as the change has been greater as we did not previously have any platform that could provide the information in a clear and useful way. Little by little, we are becoming proficient in understanding the program, as well as all its functionalities, as it is very complete.”
To what extent has efficiency and productivity improved since using Etendo?
Fast information transfer and quick error detection.
How do you rate Etendo’s flexibility to adapt to changes in your company’s internal processes?
“Etendo adapts well to changes and its team always tries to offer you options to solve the different developments needed to solve various day-to-day business problems.”
How would you describe Etendo’s level of support and customer service?
Etendo’s support is fast and responsive to problems that may occur.
