- ERP for
Telecommunications Companies
A modular platform designed for internet, phone, TV, and bundled service providers. Automate mass billing, optimize installations, and connect your entire operation end-to-end.
Telecommunications companies manage large volumes of customers, contracts, and technical services. These are the most common challenges:
- Recurring and mass billing with multiple cycles.
- Managing hundreds or thousands of active contracts.
- Inventory control of equipment (routers, ONTs, antennas) by serial number
- Coordinating field technicians, installations, and maintenance.
- Managing delinquency and automating service suspensions.
- Integrating with network platforms, CRMs, or legacy systems.
- Manual processes that increase errors and operational costs.
How Etendo Solves These Challenges
Centralized contract management
Manage residential and corporate contracts with services, plans, pricing, activation dates, cancellations, and renewals.
Automatic and mass billing
Generate recurring invoices by cycle (monthly, quarterly, yearly, or custom), including proration, discounts, and automatic adjustments.
Payments and delinquency management
Automatic payment file generation, handling unpaid invoices, automatic service suspension configuration, portfolio reports and forecasting.
Mobile app for technicians and installers
Real-time work orders, photo upload, digital signature, and geolocation, installation and repair confirmations, automatic sync with the ERP.
Full equipment traceability
Track every serial number from warehouse to customer installation. Includes technician assignments, returns, and replacements.
Integrated inventory and logistics
Automatic replenishment, transfers, warehouse control, and purchase orders.
Fewer administrative errors.
Time savings with automated mass billing.
Full control of technical inventory.
Better coordination of field teams.
Real-time operational visibility.
Reduced delinquency through automated processes.
Ability to scale without adding staff.
Fast integration with your existing ecosystem.
Ideal for companies looking to modernize without replacing systems.
Modular architecture and open API.
Featured Modules
Contracts
Plans, services, pricing, renewals, cycle changes.
Billing
Recurring, mass billing, proration, adjustments, credits.
Treasury
Automatic payments, delinquency, suspension, reconciliation.
Technician App
Work orders, photos, signatures, geolocation, sync.
Technical Inventory
Serial numbers, assignments, returns.
Purchasing
Requests, orders, receipts, vendor management.
Sales
Quotes, opportunities, contracts.
Accounting
Automatic entries, balances, tax reports.
Ideal for:
- Internet Service Providers (ISPs)
- Cable TV companies
- Mobile or fixed-line operators
- Triple-play / quad-play providers
- Companies with field technicians
- Organizations with technical inventory
Does Etendo work only for large operators?
No. It adapts to small, medium, and large ISPs and telecom providers.
Can I integrate it with my current systems?
Yes. Etendo is designed to integrate without replacing existing tools.
Can it handle mass billing?
Yes. The system can generate thousands of invoices in seconds.
What happens if a customer doesn’t pay?
You can register unpaid invoices and automate service suspension.
Can equipment be managed by serial number?
Yes, with complete traceability.
Transform your telecommunications operation
Automate processes, centralize information, and scale without friction.
